ServiceNow Consultant/Developer||||2019-03-12 10:01:13||||Prague||Žiadne||Roman||42073246551||roman.csutkai@biterra.eu||ServiceNow consulanting and development for one the the early ServiceNow adopters using it on a large scale for ITSM||• Consulting senior level stakeholders on features and capabilities related to ServiceNow platform
• Participating in Business Requirements Analysis and Business Requirements Statement creation process
• Creating and/or evaluating proposals and effort estimates both internally or with the involvement of 3rd party vendor
• Implementing (coding) of new requirements on ServiceNow platform and/or the Self-Service Portal (CMS)
• Participating in Platform Fitness activities, including performance optimization, code-optimization, or database performance optimization activities
• Coding reviews and coaching of more junior members of the development or 3rd level support team
• Participating in Problem Management activities (Root Cause Analysis / Remediation)
• Participating in Technical Acceptance Test (execution or supervision, a creation of test scenarios for newly developed customizations)
• Independent management of small-scale projects (several stories within a release or separate projects of up to 30 Mandays)||• Strong Software Engineering background, ideally a B.Sc. or M.Sc. in Computer Science/Software Engineering
• 4+ years of hands-on experience in Software Development working on various projects
• 2+ years of hands-on experience with development on ServiceNow platform, preferably working for multiple clients
• ServiceNow Administration and Development certifications no older than 1 year (preferred)
• Fluent English, German is an advantage
• Resistance to stress (it’s plentiful here…)
• Good sense of humor (yeah, we try to have fun at work)
• A friendly personality that embraces challenges and won’t shy away from responsibility||Fortune500 company with IT center in Prague||Superb team working on many high impact service management improvements
The team enjoys large support from management and close cooperation with business and IT stakeholders
Very good employer in Prague
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