ServiceNow Consultant/Developer

Location: Prague

Job description

ServiceNow consulanting and development for one the the early ServiceNow adopters using it on a large scale for ITSM

• Consulting senior level stakeholders on features and capabilities related to ServiceNow platform • Participating in Business Requirements Analysis and Business Requirements Statement creation process • Creating and/or evaluating proposals and effort estimates both internally or with the involvement of 3rd party vendor • Implementing (coding) of new requirements on ServiceNow platform and/or the Self-Service Portal (CMS) • Participating in Platform Fitness activities, including performance optimization, code-optimization, or database performance optimization activities • Coding reviews and coaching of more junior members of the development or 3rd level support team • Participating in Problem Management activities (Root Cause Analysis / Remediation) • Participating in Technical Acceptance Test (execution or supervision, a creation of test scenarios for newly developed customizations) • Independent management of small-scale projects (several stories within a release or separate projects of up to 30 Mandays)

• Strong Software Engineering background, ideally a B.Sc. or M.Sc. in Computer Science/Software Engineering • 4+ years of hands-on experience in Software Development working on various projects • 2+ years of hands-on experience with development on ServiceNow platform, preferably working for multiple clients • ServiceNow Administration and Development certifications no older than 1 year (preferred) • Fluent English, German is an advantage • Resistance to stress (it’s plentiful here…) • Good sense of humor (yeah, we try to have fun at work) • A friendly personality that embraces challenges and won’t shy away from responsibility

About company

Fortune500 company with IT center in Prague

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