SalesForce Marketing Automation Tier 3 Support

Lokalita: Prague


SalesForce Marketing Automation Tier 3 Support

Main functions/responsibilities • Technical support and product development for marketing automation (SFMC) • Collaboration with extended IT teams, technical support team and regional business stakeholders • Bridging marketing automation with digital analytics capabilities

We are seeking for professionals with following qualifications, skills and experience: • Education: University degree (BA sufficient), 3+ year working experience • Technical background/experience with passion for IT technologies • Ability to work both independently and collaboratively with a globally dispersed team • Strong analytical skills • Ability to self-learn, develop, and apply business and technical knowledge quickly Following experience is required: • Technical and data analytical mindset and ability to communicate technical information to non-technical audience • Experience with Salesforce Marketing Cloud platform • Experience with customer journeys and Journey builder • Experience with Contact Builder • Experience with Content Builder • Experience with Mobile Studio • Understand data models • Good command of English • Familiarity with digital marketing or IT environment Following experience is desirable: • Enterprise-wide experience with marketing automation and configuration of marketing automation tools • Experience with other Salesforce platforms • Able to write in SQL (AMP script) • Understanding of Digital Analytics