ServiceNow Consultant/Developer


Popis práce

ServiceNow consulanting and development for one the the early ServiceNow adopters using it on a large scale for ITSM

• Consulting senior level stakeholders on features and capabilities related to ServiceNow platform
• Participating in Business Requirements Analysis and Business Requirements Statement creation process
• Creating and/or evaluating proposals and effort estimates both internally or with the involvement of 3rd party vendor
• Implementing (coding) of new requirements on ServiceNow platform and/or the Self-Service Portal (CMS)
• Participating in Platform Fitness activities, including performance optimization, code-optimization, or database performance optimization activities
• Coding reviews and coaching of more junior members of the development or 3rd level support team
• Participating in Problem Management activities (Root Cause Analysis / Remediation)
• Participating in Technical Acceptance Test (execution or supervision, a creation of test scenarios for newly developed customizations)
• Independent management of small-scale projects (several stories within a release or separate projects of up to 30 Mandays)


• Strong Software Engineering background, ideally a B.Sc. or M.Sc. in Computer Science/Software Engineering
• 4+ years of hands-on experience in Software Development working on various projects
• 2+ years of hands-on experience with development on ServiceNow platform, preferably working for multiple clients
• ServiceNow Administration and Development certifications no older than 1 year (preferred)
• Fluent English, German is an advantage
• Resistance to stress (it’s plentiful here…)
• Good sense of humor (yeah, we try to have fun at work)
• A friendly personality that embraces challenges and won’t shy away from responsibility


Superb team working on many high impact service management improvements
The team enjoys large support from management and close cooperation with business and IT stakeholders
Very good employer in Prague

O spoločnosti

Fortune500 company with IT center in Prague