Tableau Application Support


Popis práce

Join a dynamic organisation in their digital and self-service BI enablement as Tableau app support engineer

Tableau Server administration for Production and Pre-Production environments
Troubleshooting of data sources with multiple types of data source connections (SQL, etc.)
User Management
License Management
Software Upgrades
Responsibility for the installation, configuration and administration of the Tableau server
Working together with infrastructure and operations team in server upgrades, backups, patching, performance tuning, and security and administration of the applications while following SOPs, checklists, and administration guides
Responsibility for creating or managing groups, adding or editing sites and corresponding administration rights, including system versus content, creating, modifying, or managing server task schedules, monitoring server activity or usage statistics to identify possible performance issues or enhancements, analyzing documentation for policies, procedures, and best practices, and providing users with Tableau support
Providing production support and resolving issues regarding reports and data as identified by users
Actively participating in the triage of data-related issues during development and in production
Clearly and concisely communicate status of all assigned tasks to coworkers, customers and managers
Responsibility for operational, known issues resolutions guideline documents and keep the knowledge base up to date
(Publishing data sources, workbooks, etc.)


2+ years of experience in implementation, deployment and ongoing administration of BI Application like Tableau Desktop, Tableau Server, etc.
Familiar with Microsoft environment (Windows Server, SQL Server, etc.)
Strong knowledge of Tableau installation, configuration, administration, performance monitoring, troubleshooting and tuning
Knowledge of Tableau Licensing
Knowledge of Tableau scheduling, Automate monitoring and server job processes
Knowledge of backup and restoration of Tableau repository
Proficient in SQL
Must be a self-starter who can work independently yet be a strong team player with excellent attention to detail and customer service skills
Experience in creating and maintaining technical operational guideline documents
Ability to prioritize and complete technical tasks with minimal instruction and supervision
Aptitude for learning new development tools and technologies quickly
Establish strong working relationships with coworkers, customers, managers across all levels of the organization
Familiar with ITIL processes (release management, change management, incident management processes)
Strong oral and written communication skills to convey technical details to non-technical staff and customers
Ability to work within a multicultural workforce serving a diverse customer base
Bachelor's degree in information systems, computer science or related field
SSIS and C# knowledge would be nice to have


Work in fast growing international company
Most state of the art office environment
Multi-cultural environment
Inspiring colleagues from many different countries
Benefits – lunch vouchers, company doctor, refreshment
Employee referral program
Teambuilding, Team events, Christmas Party

O spoločnosti

Successful financial and marketing company